Reference: CFCU/MNE/283-P2
Subject of the contract:
“Training for tourism staff on inclusive customer service”
The tender dossier is divided into three main parts:
Part A – Information for the tenderer
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Instructions to tenderers on how to apply;
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Technical specifications and required services;
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Draft contract to be signed with the successful tenderer;
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Administrative compliance grid.
Part B – Technical offer (documents to be completed by the tenderer)
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Tender submission form;
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Tenderer’s declaration;
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Technical offer describing the proposed services.
Part C – Financial offer (documents to be completed by the tenderer)
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Financial offer form with the relevant prices.
Additional information
For full details of the procedures and to download editable templates of the documents, tenderers are advised to consult the Practical Guide (PRAG) available at:
https://wikis.ec.europa.eu/display/ExactExternalWiki/ePRAG
This tender requires the preparation and submission of both a technical offer and a financial offer, within the specified deadline, in accordance with the instructions set out in the tender dossier.